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All collectionsGeneralHow do I enable Two Factor Authentication?

How do I enable Two Factor Authentication?

Steps for enabling Two Factor Authentication on Dubble accounts.

Enable Two Factor Authentication

1. From the dashboard, click on the avatar icon in the top right.

2. Click on Profile.

3. Scroll down to the Two Factor Authentication section and click ENABLE.

4. Add your account password and click CONFIRM.

5. Scan the QR Code with a compatible app, such as Google Authenticator. Copy and store your recovery codes separately in a secure location.

You will now be asked to provide a two factor token in addition to your email and password when logging in.

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Please contact us if you lose your two factor device and recovery codes.

Retrieve Recovery Codes

1. From the dashboard, click on the avatar icon in the top right.

2. Click on Profile.

3. Scroll down to the Two Factor Authentication section and click SHOW RECOVERY CODES.

4. Copy and store your recovery codes in a secure location.

You can also generate new recovery codes.

Disable Two Factor Authentication

1. From the dashboard, click on the Avatar icon in the top right.

2. Click on Profile.

3. Scroll down to the Two Factor Authentication section and click DISABLE.

You will no longer be asked to provide a two factor token in addition to your email and password when logging in.

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Please contact us if you’re unable to log in and no longer have access to your device or recovery codes.

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